Business Manager – North Dublin (CHO9)

Right at Home | Flagship North Dublin Branch

Location: Blanchardstown, Dublin 15

Salary: Up to €65,000 per annum, depending on experience

Department: Operations

Reporting to: Regional Director of Operations

The Opportunity

Right at Home is seeking an experienced, commercially focused Business Manager to lead our flagship North Dublin branch, with responsibility for service delivery and operational performance across the CHO9 region.

This is a senior leadership opportunity for an accomplished manager who combines strong operational expertise with a genuine commitment to delivering exceptional standards of home care.

The successful candidate will take overall responsibility for branch performance, leading and developing a high-performing team while driving service quality, operational efficiency and sustainable business growth.

We are looking for a confident, proactive leader who takes ownership, makes sound decisions and has the ability to inspire teams, build strong relationships and deliver results.

Key Responsibilities

• Branch Leadership: Take overall responsibility for the day-to-day management, operational performance and strategic development of the CHO9 branch.

• People Management: Lead, coach and develop Care Supervisors, Coordinators, Recruitment and office teams, fostering a positive, accountable and high-performing working environment.

• Operational Excellence: Oversee service delivery, care hours, workforce capacity and scheduling efficiency to ensure services consistently meet client needs and agreed performance targets.

• Quality and Compliance: Maintain high standards of person-centred care, safeguarding, regulatory compliance and quality assurance, ensuring company policies and procedures are consistently upheld.

• Financial Performance: Manage branch budgets, monitor productivity and operational costs, and drive performance against agreed financial and business objectives.

• Business Growth: Identify and develop opportunities to expand services, strengthen referral relationships and support sustainable growth across North Dublin.

• Client and Employee Experience: Build strong relationships with clients, families and employees, ensuring concerns are addressed effectively and high levels of satisfaction and engagement are maintained.

• Continuous Improvement: Work closely with the Regional Director of Operations and wider leadership team to identify opportunities for improvement, implement effective solutions and achieve branch objectives.

About You

We are seeking an experienced manager with the leadership capability, commercial awareness and operational expertise required to successfully manage a busy home care branch.

Essential Requirements

• Proven management experience within home care, healthcare, social care or a comparable service-led environment.

• Demonstrated success in leading teams, managing performance and achieving operational objectives.

• Strong commercial awareness, including experience managing budgets, productivity and business performance.

• Excellent leadership, communication and interpersonal skills, with the ability to motivate, develop and support teams.

• Strong organisational, decision-making and problem-solving abilities.

• Ability to balance competing operational demands while maintaining excellent standards of service.

• Full driving licence and access to transport.

Desirable

• Previous experience managing a home care branch or community healthcare service.

• Knowledge of HSE-funded and private home care services in Ireland.

• Experience with quality assurance, safeguarding and compliance within a healthcare setting.

• A relevant third-level qualification in Healthcare, Social Care, Business Management or a related discipline.

What We Offer

• Competitive salary of up to €65,000 per annum, depending on experience.

• The opportunity to lead Right at Home's flagship North Dublin branch.

• A senior leadership role with responsibility for branch performance, team development and business growth.

• The opportunity to work collaboratively with an experienced regional and senior leadership team.

• A meaningful role within a company committed to delivering high-quality, person-centred home care.

Our Values – Play Your PART

At Right at Home, our values are central to how we support our clients, develop our people and deliver our services.

Personable | Accountable | Real | Thrive

We believe strong leadership means leading by example, taking ownership, communicating openly and supporting others to achieve their full potential.

As Business Manager, you will play a key role in embedding these values throughout the branch and creating a culture where both employees and clients can thrive.

Join Right at Home

If you are an experienced leader with a passion for operational excellence, people development and high-quality home care, we would welcome your application.

This is an opportunity to make a meaningful impact, lead an established team and contribute to the continued success and growth of Right at Home across North Dublin.

Right at Home is an equal opportunities employer and welcomes applications from suitably qualified candidates from all backgrounds.

CH9