Supervisor – Waterford

Right at Home is seeking an experienced Supervisor to join our growing team, supporting the delivery of high-quality home care services across the CHO5 Waterford area.

This is a hands-on role for someone with strong experience in home care, health or social care who enjoys supporting care teams, maintaining high standards and building strong relationships with clients, families and colleagues.

Salary & Benefits

• €34,000–€36,000 per annum, depending on experience

• Weekly fuel card

• Company laptop

• Company phone

• Full-time permanent position

• Monday to Friday, with flexibility required to support operational needs

• Training and development opportunities

• Career progression within a growing company

• Supportive and collaborative management team

Our Values

At Right at Home, our values guide how we work with our clients, colleagues and communities:

• Accountable – We take responsibility for our words, actions, successes and challenges, and for our part in delivering the Right at Home mission.

• Authentic – We act with integrity and trust, respect the contribution of others and are open and genuine in how we work.

• Personable – We are approachable, build positive relationships and treat our clients, colleagues and communities with kindness, fairness and respect.

• Thrive – We continually look for ways to grow, improve and achieve the best possible outcomes for our clients, their families and our teams.

The Role

As Supervisor, you will play an important role in ensuring clients receive safe, consistent and high-quality care while supporting our care staff in the community.

Your responsibilities will include:

• Supporting the day-to-day delivery of care services across Waterford

• Providing ongoing support, guidance and mentoring to carers

• Completing client assessments and care reviews

• Carrying out carer spot checks and competency reviews

• Completing risk assessments and supporting the development of appropriate care plans

• Monitoring the quality and consistency of care being delivered

• Supporting carers with performance, training and development needs

• Building positive relationships with clients, families and care staff

• Identifying and escalating safeguarding, quality or service concerns appropriately

• Maintaining accurate records and documentation

• Working closely with the office, coordination, quality and operations teams

• Supporting compliance with HSE requirements, company policies and relevant regulatory standards

• Travelling throughout the Waterford area to meet clients and care staff as required

What We’re Looking For

The ideal candidate will have:

• 3–5 years’ experience within home care, healthcare or social care, ideally with supervisory responsibilities

• Minimum Level 6 qualification or above in Health, Social Care, Management or a related discipline

• Strong people management and leadership skills

• Experience supporting, coaching or mentoring care staff

• Experience carrying out client assessments, reviews, spot checks or quality audits

• Good knowledge of safeguarding, risk management and quality standards within care services

• Strong communication and relationship-building skills

• Excellent organisational and time-management skills

• Confidence working independently in the community while remaining part of a wider team

• Strong IT and administrative skills

• A full clean driving licence and access to a vehicle

• Full right to work in Ireland

Experience working within HSE-funded home support services and knowledge of relevant HSE and HIQA standards would be a strong advantage.

What Success Looks Like in This Role

• Clients receiving safe, consistent and person-centred care

• Carers feeling supported, informed and accountable

• Client reviews, assessments and quality checks being completed to a high standard

• Strong communication between clients, carers and the office team

• Safeguarding, compliance and quality standards being consistently maintained

• Building a positive care culture based on accountability, teamwork and continuous improvement

Recruitment & Compliance

Successful candidates will be required to complete Right at Home's pre-employment compliance process. This may include reference checks, verification of qualifications, proof of right to work in Ireland, driving documentation and Garda Vetting where applicable.

Right at Home is an equal opportunities employer. Applications are welcomed from suitably qualified candidates regardless of gender, age, disability, race, religion, family status or any other status protected under Irish equality legislation.

Personal information provided during the recruitment process will be handled confidentially and processed in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).

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